Terms and conditions of use

TERMS & CONDITIONS

SOUTH ATLANTIC – GLOBAL TERMS AND CONDITIONS OF SALE

1. APPLICABILITY

These Terms and Conditions of Sale (“Terms”) apply to the purchase of products and related services (collectively, the “Products”) by South Atlantic Self Steering (“Seller”) and the purchaser (“Buyer”), as identified in the quotation, order acknowledgment, or invoice (the “Sales Confirmation”).

These Terms, together with the Sales Confirmation, constitute the entire agreement (the “Agreement”). Buyer accepts these Terms by placing an order, accepting a quotation, or instructing shipment.

Any additional or conflicting terms proposed by Buyer are expressly rejected unless agreed to in writing by Seller.

2. CANCELLATION & RETURNS

(a) Order Cancellation
Any cancellation or modification requires Seller’s prior written approval. Buyer agrees to cover all costs, damages, and reasonable profit incurred.

(b) Returns & Refunds

  • Refund requests must be made within 7 days of delivery

  • Items must be returned within 10 days in new and unused condition

  • Custom-made and sale items are non-refundable

  • A minimum 10% administrative fee applies to all refunds

  • Shipping costs are non-refundable

  • Buyer is responsible for return shipping and customs charges

Returned international shipments must be clearly marked: “RETURNED GOODS”

3. PRICE & TAXES

Prices may be adjusted prior to shipment due to cost increases (materials, logistics, etc.).

All prices exclude taxes, duties, and fees. Buyer is responsible for all applicable taxes unless a valid exemption is provided.

4. PAYMENT

Payment is due within 30 days unless otherwise agreed.

Late payments incur interest of 1.5% per month (or maximum allowed by law). Seller may suspend deliveries in case of non-payment.

5. DELIVERY & SHIPPING

  • Delivery dates are estimates only

  • Seller is not liable for delays beyond its control

  • Buyer must accept delivery within 3 days of notice

Partial shipments are allowed.

Buyer is responsible for import permits and compliance.

6. TITLE & RISK

  • Risk passes to Buyer upon delivery to the carrier

  • Ownership (title) transfers only after full payment

7. INSPECTION & CLAIMS

Buyer must inspect Products within 5 days of receipt.

Claims are limited to:

  • Incorrect items

  • Incorrect labeling or packaging

Remedy is limited to replacement or refund, at Seller’s discretion.

8. LIMITED WARRANTY

Seller warrants Products against defects in materials and workmanship for 36 months from delivery.

Conditions:

  • Proper installation and use according to instructions

  • Full payment completed

  • Written notice within 10 days of defect discovery

To validate warranty:

  • Buyer must provide photos or video of installation

  • Seller must approve installation

Exclusions:

  • Misuse, improper installation, or modifications

  • Normal wear, corrosion, or third-party components

Costs:
Buyer bears costs of removal, transport, and reinstallation.

Disclaimer:
Seller makes no other warranties, express or implied, including merchantability or fitness for a particular purpose.

9. LIMITATION OF LIABILITY

Seller shall not be liable for:

  • Indirect or consequential damages

  • Loss of profits, data, or use

Maximum liability is limited to the purchase price of the product.

10. USE & RESPONSIBILITY

Buyer is responsible for:

  • Proper installation

  • Safe operation

  • Compliance with instructions

Improper use voids warranty and liability.

11. FORCE MAJEURE

Seller is not liable for delays caused by events beyond its control (weather, war, supply issues, labor disputes, etc.).

12. TERMINATION

Seller may terminate the Agreement if Buyer:

  • Fails to pay

  • Breaches terms

  • Becomes insolvent

13. GOVERNING LAW

This Agreement is governed by the laws of Buenos Aires, Argentina.

Jurisdiction: Courts of Lomas de Zamora

Seller may choose arbitration at its discretion.

14. CONFIDENTIALITY

All non-public information is confidential and may not be disclosed without written consent.

15. GENERAL PROVISIONS

  • This Agreement is the complete understanding between parties

  • Modifications must be in writing

  • Invalid provisions do not affect the rest

  • Buyer may not assign rights without Seller approval